Posted on July 31, 2006 by Kerwin Steffen
WELL-WRITTEN E-MAILS PAY OFF
When you take a skilled approach to writing e-mail messages, you win in two important ways.
First, you’re more likely to get the specific result you’re after because your purpose and your message are well thought out and clearly presented for the other person.
Second, you’ll improve and enhance your working relationship with the [...]
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Posted on July 28, 2006 by Kerwin Steffen
“You listen too much!”
Some people are a pain in the neck because they talk too much. But have you ever felt like shaking someone and screaming, “You listen too much!”?
Probably not. Unlike avid talkers, avid listeners are welcome everywhere. In fact, there is no more powerful way for you to influence other people—and [...]
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Posted on July 21, 2006 by Kerwin Steffen
At this moment, you have to take care of yourself!
We have all probably had someone else—a counselor, a trusted friend, a life partner—say that to us at a time of great stress or loss for us. We have probably all said it to someone else. We have probably all said it to ourselves.
What it usually [...]
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Posted on July 19, 2006 by Kerwin Steffen
If someone else’s opinion or analysis differs from your own, do you almost automatically say to them, I disagree with you!?
As I have worked with groups in hundreds of settings and cultures over the past thirty years, I have watched the shift in Shared Spirit that happens in a group when someone says I disagree! [...]
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Posted on July 12, 2006 by Kerwin Steffen
For years I trained and consulted with organizations in the areas of leadership, teamwork, community building, collaboration, interpersonal skills, and self-improvement. For years I read all the latest books on those subjects–and there are some great authors out there: Covey, Goleman, Blanchard, Maxwell, and on and on…
Yet, after working with an organization I was often [...]
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Posted on July 3, 2006 by Kerwin Steffen
Empowerment is not new and it’s not some sophisticated management technique to be applied according to a formula.
Empowering your staff simply means emphasizing skilled leadership at all levels and de-emphasizing micromanagement at all levels.
We’re not talking about you as a leader abdicating your management responsibility but rather shifting your focus — from concentrating only on [...]
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Posted on July 2, 2006 by Kerwin Steffen
Sometimes the most important Shared Spirit is the one between just two people. And arguably the most troublesome one-on-one Shared Spirit is that between a father and son. I don’t know whether it’s the father’s pride and his need to have his son be “a man” that gets in the way or just an inability [...]
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