Posted on October 30, 2006 by Kerwin Steffen
A realtor in a small town not far from where I live – let’s call him Howard – tells me he still feels angry and used about something that happened ten years ago.
The Chamber of Commerce, of which he is a member, decided that they should sponsor a circus. Howard volunteered to be on the [...]
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Posted on October 14, 2006 by Kerwin Steffen
PREPARE YOURSELF
You don’t have to be a psychologist, but you need to plan ahead if you’re going to help your team transform conflict into food for a healthy Shared spirit.
1. Brush up on people skills, such as listening and giving feedback.
2. Sharpen process skills, such [...]
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